Luxy Hair Reviews

I hesitated to buy these extensions for a long time but guess what. I do not regret it at all. The color is perfect and the texture is like my own when I straighten it. You can’t tell the difference! Stop waiting around and place your order. Do it!

I was unsure of what kind of/how many extensions to buy, as this is not something I typically purchase. I reached out for customer service, and Aleksandra was extremely responsive, providing me with examples and even reviewing a picture of my own hair to provide suggestions about what would work the best for me. I had already purchased one pack, however, she said they would be more than happy to accept a return as long as it was unused and in its original packaging. Very helpful and will definitely order from them again!

Amazing Customer Service.
After a lot of research I decided to contact Luxy Hair about which extensions to purchase. The brilliant customer service from Trish and her colleagues really stood out- personal, quick and kind. I have happily selected my colour after her advice and now eagerly await my shipment. I will post a further review once it arrives! :)

I am not one to write a review but I think that spending the amount of money that I did and obviously the hair extensions I received were NOT good quality. I bought the seamless 16 in and within a couple days they were so frizzy, frail, and stringy. They would not send me a new pair or give me a full refund. I am not talking about a month here, I am talking about less than a week of receiving my package so clearly it was the quality was bad. I DON’T think they are worth it. I am so upset and disappointed and I will never buy from Lucy hair extensions again.. I will be also posting on Facebook and Instagram and on You tube to let people know because I just think it was wrong and everyone should know before they spend that kind of money for something that is bad quality

I love the colour match, texture, length, everything! They’re so perfect!

Okay ladies- I am not even close to joking when I say these extensions are THE BEST!!!!!!! I am a longtime extension wearer as I have ultra fine, thin hair. I wore tape in’s for years and wound up with some traction alopecia. I finally decided to spend the money on some good, high quality hair and decided on the Luxy halo. The hair is so gorgeous, soft, and I would believe it all came from the same donor it is so perfect. The only thing I would change is I would have ordered one shade darker than the chocolate brown I decided on. Girls if you have ridden the thin hair struggle bus like me, look no further. They even send a couple of clip wefts for blending. I will never go back to tape in’s or nano links.

Excellent customer service, they replied right away and were able to help me resolve an issue. I love the hair! It is so silky and soft! Definitely will purchase again in the future!

Nailed it with the colour, Luxy team! Thank you for helping me choose the new Sandy Brown! It is drop dead gorgeous. For anyone else looking at this colour, I would say it's a level 9 blonde toned down to a 6 ash. Holding in front of me, I would say the colour is true to the photo however in the sun it is definitely much lighter. (Refer to ElleBangs find your level and tones on YouTube, time stamp 2:52 if you're on the fence).

These extensions CHANGE THE GAME!!! I have been wearing ONLY luxyhair since around 2011 when this company first started, and after my very first set I was HOOKED. I would NEVER use any other extension company ever because the hair quality, colors and customer service is UNMATCHED. I continue to get so many compliments on my hair and everyone is always completely blown away when I show them that it's all extensions because these extensions blend with your natural hair so effortlessly & naturally, regardless of how short your actual hair is! I have referred everyone that I know and have gotten so many people hooked on these extensions! They are so easy to put in & style -- literally ANYONE could do it!!! In addition, the quality lasts so long with the proper care, compared to any other extension brands.
If you are considering becoming a part of the luxyhair community, you will not regret it!!!!

I’ve been using Luxy hair extensions for many years, and I’ve never been disappointed. I’ve tried everything from the “classic collection”, “halo extensions”, ponytails and more ! Also, Ive tried just about every color ! I’m a hairdresser and have been recommending this hair to all of my clients for years. The quality of the hair is unbeatable. It truly blends with your real hair and looks so natural. Their color range is well diverse and they have so many options as to what kind of hair extension fits best for your lifestyle. The Luxy team members, are always so helpful, you can tell they really care about their customers. Highly recommend this brand to everyone!

Hair extensions are very good quality. They come in a cute pink box. I had some problems with delivery, but Aleksandra on customer service was very helpful and kind.
Very satisfied!

I contacted Luxy to have the email address on my account updated, as I got married last year and changed my email to match my new name. I spoke with Takara and she let me know that there was already an account with my new email address (which I had totally forgot I'd made), so that she couldn't change my email, but that she would be happy to move my reward points over to the other account. I was so glad to hear this, as I have quite a few points and was so nervous to lose them! She quickly resolved my issue and my points were moved over to my new account. I have always been impressed with Luxy's customer service and this experience was no different.